Plus Solutions

Do you need an instant answer to a passive fire issue whilst on site? Are you keeping up to date with new products and legislation? We know what it’s like to need on site support and to have to get back to clients after doing hours of time consuming research, and then maybe not even being sure you’ve got it right! What do the test reports say, is there a Dts system for this work, what are the solutions to this problem that I’m looking at?

Building Certifiers now are requiring more information and evidence of suitability.

We have built a support team to do just this for us, so now we are sharing it with you. Imagine showing a client a picture of a drawing whilst onsite, or whilst you’re inspecting Level 2, the team in the background are coming up with answers for the basement!

You can access our support network, webinars on topical issues and technical information through this service.


Dedicated to finding the passive fire solutions you need, the Passive Fire Hotline is the technical team in your pocket and are eager to take your calls.

Call 1800 PASSIVE to access your two complimentary trial calls, if we don’t give you a response immediately we will get back to you, within the hour. If you’re happy with the service, you can purchase more.

  • 10 x 15 minute technical consultations p.a

  • 10 follow up technical updates


Plus Support

Your personal passive fire consultant, including:

  • Access to ‘behind the fire wall’

    • Webinar recordings

    • Training videos

  • Fireline subscription (hotline)

  • Technical support (2 hours a month advice)

    • Assistance with performance solutions

    • Register & Certification advice

  • Technical news and industry updates

  • The Penetration Register App for up to 5 users (*set up costs are additional)

  • Referrals to you for installation work